General Questions
What is GradTutor?
GradTutor is an online tutoring platform that is exclusive to a particular school community. Tutoring services are exchanged solely between alumni and current students of the same school. Our mission is to empower students on their academic journey through personalized and high-quality online tutoring.
Who are the GradTutor tutors?
Tutors at GradTutor are outstanding alumni of your school. Selected through a thorough interview process, they provide exceptional and personalised academic guidance tailored to your school’s curriculum.
In which subjects do you offer support?
We offer tutoring in all school subjects from Grades 5-12.
Where does the tutoring session take place?
Tutoring takes place in virtual classrooms such as Zoom or Microsoft Teams.
What are Term Packages?
Term Packages include 12-13 weekly sessions with one tutor. As the school term progresses, the number of sessions decreases each week. You can check how many sessions are left in the service description of a Term Package or in the GradTutor Academic Calendar 24/25.
When are the holidays?
We have listed all operating days in our academic calendar. Any day not listed in the calendar is considered a tutoring-free day. View Academic Calendar 24/25.
Online Tutoring
How do I join my tutor's virtual classroom?
After booking your session(s), please refer to the ‘Invoice for your order’ email for your tutor’s virtual classroom details (Zoom, Microsoft Teams, etc.). If you experience any login issues, please reach out to your tutor directly or contact us at support@gradtutor.net.
How can I send learning materials to my tutor?
After booking your session(s), refer to the ‘Invoice for your order’ email to find your tutor’s contact information. You can then send your learning materials directly to them.
How long is a session?
- Trial session: 30 minutes
- Single session: 60 minutes
- Term Package sessions: 60 minutes
Why do I need online tutoring?
Our goal is to help you reach your full potential. Our students mention these reasons as the most common:
- Improving grades
- Understanding individual concepts better
- Learning a new language
- Moving from good to excellent grades
“What if the graduates could pool their collective knowledge, experience and skills, and provide guidance for current and future students? At GradTutor, this becomes a reality. We believe in the power of community and sharing knowledge to help pave the way for future success.” – GradTutor
We offer affordable and high-quality learning through online tutoring whenever and wherever you want. Read about the experiences of your classmates here.
Can I join with a friend or classmate?
Of course. Please request a Group Session here.
Prices
What payment methods are available?
The following secure payment methods are available: Credit/Debit card (Visa, Mastercard, Amex), Paypal, Bank Transfer.
How much does a group session cost?
A group session starts at 16€/session per person. You can submit your request here.
How can I ask for a refund?
You have two options to initiate the refund process:
- Email Us Directly: You can contact us via email at support@gradtutor.net
- Contact Your Tutor: You can reach out to your tutor directly, and they will notify us immediately on your behalf.
We do our best to provide you with the highest quality service. However, you can rely on our money-back policy if you are unsatisfied*.
*GradTutor provides a full refund for classes you participated in and were dissatisfied with, provided that you notify us via email: support@gradtutor.net within 48 hours after the conducted session.
Booking
How can I book a tutor?
Go to Booking > [Select your school] > Choose a tutor > Complete the booking/payment process.
Receive the fastest reply using the form here. Alternatively, contact us at support@gradtutor.net.
How can I book a trial session?
You can request a free 30-minute trial session here.
How can I book a single session?
You can request a single session here.
How can I reschedule a session with my tutor?
Please contact your tutor directly or contact us to reschedule your session.
Receive the fastest reply using the form here. Alternatively, contact us at support@gradtutor.net.
How do I submit a special request for my booking?
Please submit your request here.
Become a Tutor
How can I become a tutor at GradTutor?
Please submit your tutor application here to apply for a tutor position (no CV required). After a successful submission, we will conduct an interview with you. Please verify that you are a graduate from one of our Partner Schools.
How am I employed as a tutor?
You work as a freelancer. You are, therefore, not bound by an employment contract. The registration is simple and hassle-free.
How long can I work?
You can work on weekdays from 17:00-22:00 and on weekends from 8.00-22:00. You can choose how many hours you would like to work.
What are the benefits of working at GradTutor?
- Receive a very competitive wage (18€-24€/hr).
- Flexibility to choose your own tutoring schedule and frequency.
- Freedom to decide on your teaching method and expand your communication skills.
- Help students excel academically and fulfill their goals.
- Convenience of conducting tutoring sessions online from anywhere.
How much can I earn per month?
Your monthly earnings depend on a range of factors, including the size of the class and the number of lessons you would like to provide per month.
Become a Partner School
How can I find out more about a partnership with GradTutor?
Please reach out to us using the form here. Our co-founder, Ilja, will contact you (ilja.gendler@gradtutor.net) as soon as possible. We look forward to discussing how GradTutor can assist your school in reaching even greater heights of academic success!